Our Service

Premium smart vending. Fully managed.

One service, done properly: an AI-powered smart vending machine placed in your space, stocked with what your people actually buy, and looked after by us from installation onward.

How the Machine Works

Shopping it feels like a store, not a vending machine.

The hardware we operate is built by Micromart, a manufacturer of smart unattended retail equipment. Here is what that means for the person standing in front of it.

  1. 01

    Tap to unlock

    A credit or debit card — or a phone — is tapped at the reader. The payment system pre-authorizes it and releases the door lock.

  2. 02

    Take what you want

    The door opens like a cooler door. Pick up one item or five, compare two things, put one back — it all works the way shelves normally do.

  3. 03

    Close and go

    Product-recognition sensors inside the cabinet identify what actually left the shelves. The door closes, the payment method is charged once for the whole trip, and a receipt is sent by text.

Items returned to the shelf before the door closes are not charged. First-time users enter a mobile number once so receipts can be delivered.

See It In Action

See how simple it is.

No buttons. No spirals. No waiting. The whole transaction takes about fifteen seconds, and most people work it out without being told.

That matters more than it sounds. A machine people find confusing gets used once. A machine that behaves like a shelf gets used every day.

Demonstration of the smart-store technology by Micromart, the manufacturer of the equipment we operate.

Premium Equipment

Hardware that belongs in a lobby.

  • Modern, clean design

    Glass-front cabinets with a finished enclosure, sized to sit against a wall in a common area without dominating it.

  • Full product visibility

    People can see everything on the shelf before they tap. Nothing is hidden behind a mechanism or a printed selection chart.

  • Intelligent checkout

    Sensor-based product recognition with a single charge per visit, plus digital price tags at the shelf edge that we update remotely.

  • Configurable footprint

    Ambient, refrigerated and freezer cabinets can be combined into one connected market depending on the space and what a location needs.

Front view of a glass-door smart vending machine stocked with drinks, with a digital display mounted above the cabinet
Fully Serviced

Fully serviced means fully serviced.

River City Markets owns and operates the machine. The property does not buy equipment, hold inventory, handle money or manage a vendor relationship day to day.

You get one point of contact — us — for anything to do with the market.

  • Delivery & installation
  • Product sourcing
  • Initial planogram
  • Scheduled restocking
  • Inventory management
  • Product rotation
  • Date and quality checks
  • Remote monitoring
  • Pricing and promotions
  • Payment processing
  • Customer requests
  • Cleaning & upkeep of the machine
Product Selection

Your people help shape the shelf.

We start with a mix built around your location type and adjust it from there, using what sells and what people ask for.

Drinks

Water, sparkling water, sodas, sports drinks, energy drinks, coffee drinks and juices in full retail sizes.

Snacks

The familiar favorites people look for, alongside sweet, salty and shareable options.

Better-for-you

Lower-sugar drinks, nuts, jerky, bars and lighter snacks for locations that want them front and center.

Protein & recovery

Protein shakes, bars and recovery drinks — a common request in gyms and warehouse settings.

Requested items

Tell us what your people keep asking for. If we can source it at a workable price, we will try it on the shelf.

Local & regional

When the right Richmond or Virginia products and real demand line up, we love making room for them.

Availability varies by supplier access, pricing and how a location actually buys. We will tell you plainly what we can and cannot get.

Digital Display

Your screen. Your message.

Each market carries a prominent digital display. It runs product content by default, and it happens to sit exactly where people already stop and look.

Where a location wants it, we are happy to discuss giving some of that screen time back to the building — announcements, events, amenity reminders, community initiatives. We will confirm what is workable at your site rather than promising a feature list up front.

  • Tenant and resident announcements
  • Building events and amenity reminders
  • Community and charitable initiatives
  • Product promotions and seasonal specials
Three smart vending cabinets in a building lobby, each with a lit digital display above it carrying the property's own branding
Example smart-store installation. Screen content shown is illustrative.
Where We Install

Spaces we serve.

The common thread is simple: people are on site for hours, and convenient options are not close enough.

Business Parks & Corporate Offices

A market gives employees, tenants and visitors a real option without leaving the building — in break rooms, lobbies and shared common areas across a campus.

Typical users: employees, tenants, visiting clients, after-hours staff.

Medical Offices & Clinics

Longer operating hours and back-to-back schedules make on-site access genuinely useful for staff, and give patients and visitors something dependable during a wait.

Typical users: clinical and administrative staff, patients, family members.

Gyms & Fitness Centers

Hydration, energy drinks, protein and better-for-you snacks placed where members finish a workout, available whenever the doors are open.

Typical users: members, trainers, staff, early and late gym hours.

Apartments & Residential Communities

A round-the-clock resident amenity for clubhouses, lobbies, fitness rooms and shared amenity space — with no staffing required from the property.

Typical users: residents, guests, leasing staff, package-room traffic.

Warehouses & Distribution Facilities

Shift work and limited nearby options are exactly the situation a market solves. Second and third shift can buy at 2am the same way first shift buys at noon.

Typical users: shift workers, drivers, supervisors, on-site contractors.

Other High-Traffic Locations

Hotels, auto dealerships, manufacturing plants, training and educational facilities, community spaces and professional-service offices — and other high-traffic locations where convenient food and beverage access adds value.

Not sure whether your space qualifies? Ask us. We will tell you honestly.

Installation

From first conversation to stocked shelf.

  1. 01

    Tell us about your space

    Location type, roughly how many people are on site, and where a machine might live. One email is enough to start.

  2. 02

    We evaluate the location

    We look at traffic, placement, access and power, usually with a short site visit, and tell you whether it is a good fit.

  3. 03

    We curate the first product mix

    A starting assortment built around your location type and anything you already know your people want.

  4. 04

    We install the market

    Delivery, placement, setup and testing. Installation is handled by us and scheduled around your building.

  5. 05

    We stock, monitor and maintain it

    Restocking, rotation, remote monitoring and upkeep — all on us, on an ongoing basis.

  6. 06

    Your people tell us what they want

    Requests and purchasing patterns feed the next restock, so the shelf keeps getting closer to right.

What the Host Provides

What we need from you.

Short list. The machine is ours; the space is yours.

We confirm the specifics for your building during the site evaluation before anything is scheduled.

  • A suitable indoor location with enough floor space and clearance
  • A standard electrical outlet within reach of the placement
  • Reliable connectivity for the machine to report in
  • Reasonable access for delivery and for our restocking visits
  • Enough on-site traffic for a market to make sense
Cost to the Property

A premium amenity, without a line in your operating budget.

River City Markets purchases, installs, stocks and operates the machine. There is no equipment for you to buy and no inventory for you to manage.

Request a Market

Bring River City Markets to your space.

Send us a few details about your location and we will tell you whether a market makes sense there.

Richmond, Virginia · No cost to the property